Terms of Service

Overview

This website is operated by KOLDWR. Throughout the site, the terms “we”, “us” and “our” refer to KOLDWR. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions.

Orders & Fulfillment

All products are in stock and ship from the United States. Orders are dispatched within 24 to 48 hours of purchase, and US delivery typically takes 2 to 3 business days. You will receive tracking information by email once your order ships. We currently ship within the United States only.

You may cancel your order for a full refund at any time before it ships by contacting support@koldwr.com.

Product Use

KOLDWR products are intended for external use only. KOLDWR is not a medical device and is not intended to diagnose, treat, cure, or prevent any medical condition. Users should consult a healthcare provider for fertility concerns or any medical questions.

Accuracy of Information

We make every effort to display our products and their descriptions as accurately as possible. However, we do not guarantee that product descriptions, pricing, or other content on this site is complete, accurate, or error-free.

Pricing

All prices are listed in USD. We reserve the right to modify prices at any time. The price at the time of purchase is the price you pay. You will not be charged more if the price changes after your order.

Returns & Guarantee

All orders are covered by our 30-day money-back guarantee. See our Refund & Returns Policy for full details.

Limitation of Liability

KOLDWR shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Governing Law

These terms shall be governed by and construed in accordance with applicable laws.

Contact

For questions about these terms, email support@koldwr.com.