Terms of Service

Overview

This website is operated by KOLDWR. Throughout the site, the terms “we”, “us” and “our” refer to KOLDWR. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions.

Pre-Order Terms

All orders placed on this site are pre-orders. Pre-orders are estimated to ship within 8–10 weeks of purchase. Shipping timelines are estimates and are subject to change due to manufacturing or logistics factors. We will notify you by email if there are any significant delays.

You may cancel your pre-order for a full refund at any time before your order ships by contacting support@koldwr.com.

Product Use

KOLDWR products are intended for external use only. KOLDWR is not a medical device and is not intended to diagnose, treat, cure, or prevent any medical condition. Users should consult a healthcare provider for fertility concerns or any medical questions.

Accuracy of Information

We make every effort to display our products and their descriptions as accurately as possible. However, we do not guarantee that product descriptions, pricing, or other content on this site is complete, accurate, or error-free.

Pricing

All prices are listed in USD. We reserve the right to modify prices at any time. Pre-order pricing is locked in at the time of purchase — you will not be charged more if the price changes after your order.

Limitation of Liability

KOLDWR shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Governing Law

These terms shall be governed by and construed in accordance with applicable laws.

Contact

For questions about these terms, email support@koldwr.com.