Privacy Policy

What We Collect

When you place an order or sign up for our newsletter, we collect your name, email address, shipping address, and payment information. Payment processing is handled securely by Shopify Payments. We never store your credit card details.

How We Use Your Information

We use your information to fulfill orders, send shipping updates, and, if you opt in, send occasional product updates and offers. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies & Analytics

Our website uses cookies and analytics tools (such as Shopify Analytics) to understand how visitors interact with our site. This helps us improve the shopping experience. You can disable cookies in your browser settings at any time.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing support@koldwr.com. If you are located in the EU, you have additional rights under GDPR, including the right to data portability and the right to lodge a complaint with a supervisory authority.

Contact

For privacy-related questions, email support@koldwr.com.

US State Privacy Rights (CCPA/CPRA)

We do not sell or share your personal information for cross-context behavioral advertising. California residents and residents of other US states with privacy laws may request access, correction, or deletion of their personal data, or opt out of any future sale or sharing of personal information, by emailing support@koldwr.com with the subject line 'Privacy Request'.